My Rewards Points programme
Egypt’s most exciting Rewards programme.

FAQ's

As an HSBC Credit Card holder, you automatically collect My Rewards Points every time you use the HSBC credit card.
It's simple to stay active. All it takes is one transaction every 15 months to keep the account active that means your HSBC Premier, Advance and Platinum credit cards to earn Rewards Points when shopping or spending Rewards Points on a reward. For full details on where to earn and spend Rewards Points, please visit www.myrewardspoints.com
My Rewards Points are offered only to HSBC credit card holders receive and they are not exempt from this policy. For full details of the benefits, HSBC credit card holders receive please visit www.myrewardspoints.com, or contact the HSBC Relationship Manager.
No, unfortunately we do not allow transfer of Rewards Points to other loyalty programmes.
The amount of My Rewards Points you collect depending on the type of HSBC credit card you hold:
  • HSBC Premier credit card: 1 My Reward Point for every 2.5 Egyptian Pounds spent
  • HSBC Advance credit card: 1 My Reward Point for every 5 Egyptian Pounds spent
  • HSBC Visa Platinum credit card: 1 My Reward Point for every 5 Egyptian Pounds spent
No, however, Air Rewards are subject to airlines availabilities. You can book by contacting the Rewards Points Customer Service Centre on +2 02 27394050 between 8am to 5pm (egypt time) from Sunday to Thursday, excluding Government and National holidays
Please check your junk email inbox as it may have been redirected there. Alternatively, you can Contact the Rewards Points Customer Service Centre on +2 02 27394050 between the hours of 8am to 5pm (egypt time) from Sunday to Thursday.
Yes you can. However, cancellations and refunds are subject to airline conditions. Cancellations must be made at least 72 hours prior to departure and between 8am to 5pm from Sunday to Thursday (egypt time), excluding Government and National holidays, by calling the Rewards Points Customer Service Centre on +2 02 27394050 . A cancellation fee of 215 EGP plus airline charges applies per person. We accept Visa or MasterCard credit cards. Upon receipt of the cancellation fees, the Rewards Points and any monies paid will be fully refunded within 14 working days.